Why can't full-page caching handle a store?
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Full-page caching works well for public pages, but carts, checkout, customer accounts and many logged-in requests are dynamic. Those requests rely more heavily on PHP, the database and object caching, which is why WooCommerce benefits from hosting designed for dynamic workloads.
How many PHP workers do I need?
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It depends on how many concurrent dynamic requests your store needs to process. Traffic levels, checkout activity, plugins, background tasks and external integrations all affect the requirement. We'll recommend a suitable plan based on your store rather than using a fixed rule.
Do you tune the database?
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Yes. The database environment is configured for WooCommerce workloads, including appropriate MariaDB settings and monitoring. Application-level database clean-up or optimisation inside WordPress can be handled separately through Website Support where required.
What happens during a flash sale or product drop?
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Automated monitoring runs continuously. If you know a busy campaign or product launch is coming, let us know and we can review resource requirements beforehand and recommend additional headroom if needed.
Can you host high-SKU catalogues, Subscriptions or Bookings?
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Yes. Stores with large catalogues, subscriptions, bookings or other dynamic workloads can be hosted with us, but they often need more resources than a simple store. We'll review the workload and recommend the most appropriate WooCommerce, VPS or VDS plan.
Do you handle PCI compliance?
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We provide a secure hosting environment with SSL, server-level security, malware protection and Cloudflare WAF, but PCI DSS compliance also depends on how your store, payment gateway and business processes are configured. We can help with the technical hosting side, but formal PCI questionnaires, policies or compliance work are handled separately.
Can you also fix the store itself, not just host it?
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Yes. Hosting covers the infrastructure your store runs on. WordPress and WooCommerce maintenance, troubleshooting, design changes, plugin conflicts and custom development can be handled separately through Website Support or quoted development work.
Do you support multi-currency or multiple stores?
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Yes. We can host stores using multi-currency setups and more complex multi-store configurations, but the right hosting architecture depends on how the stores are built and how much traffic and data they handle. We'll review the setup before recommending a plan.
Is WooCommerce Hosting the same as Website Support?
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No. WooCommerce Hosting covers the infrastructure, including server resources, caching, backups, hosting security and monitoring. Website Support covers the WordPress and WooCommerce application itself, including updates, troubleshooting, maintenance and changes.
What happens if my store outgrows these plans?
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We can move your store to managed VPS or VDS infrastructure when it needs greater capacity or resource isolation. We'll handle the technical move and recommend the next step based on actual usage.
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